Our Mission
To improve the quality of medical and engineering service in Syria, by introducing high standard of project management, execution and after sales support.
Our Vision
Timely introduction of the latest technologies to the Syrian market.
Our Goal
To partner with world leading professional companies to provide the best products and services to the Syrian market.
Our History
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1997: IMATEC was established by two engineers with deep expertise in the Syrian medical equipment market.
The company initially focused on selling and maintaining pre-owned Siemens CT scanners, providing customers with a one-year warranty on the equipment.
IMATEC represented ADAC Laboratories in Syria.
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1998: IMATEC partnered with TREX, and became its representative in Syria.
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1999: The company added MDS Nordion and PANTAK to its portfolio.
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2000: IMATEC began representing Varian Medical Systems (USA) for oncology products.
IMATEC represented PTW Freiberg (Germany) for measurement equipment, diversifying into advanced medical technology solutions.
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2001: Philips Medical Systems (PMS) acquired ADAC and Picker, and IMATEC was appointed to manage their nuclear medicine line.
IMATEC also became the representative for CIS BIO (France), introducing brachytherapy systems to Syria and marking the sale of the first system of its kind in the country.
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2003: IMATEC partnered with Veenstra (Netherlands), a leading manufacturer of hotlab and radiation protection control equipment.
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2004: IMATEC began representing Bebig (formerly Par-Scientific), a German-Danish manufacturer of mold rooms for radiation therapy.
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2010: IMATEC expanded its portfolio by becoming the representative for A2J Laser Technology (France), a leading manufacturer of lasers for high-tech medical equipment.
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2019: IMATEC partnered with Mediso (Hungary), introducing their nuclear medicine product line to the Syrian market.
The company also began representing UJP Praha (Czech Republic), a manufacturer of Cobalt therapy systems.
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2022: IMATEC represented CQ Medical (U.S manufacturer) of medical devices, accessories, and components for use in radiation therapy and radiation oncology.
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2023: IMATEC represented Bebig Medical (Germany), manufacturer of medical devices and accessories, mainly used in brachytherapy and radiotherapy.
Awards by Varian to IMATEC
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2004- Continuous excellent sales support
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2007- Continuous excellent sales and service Performance
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2009- Continuous excellent Sales and Service Performance
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2011- Continued Excellent Sales and Service Performance
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2012- Excellent sales and service Performance under Extreme Conditions
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2018- AGAINST ALL ODDS RESILIENCE AWARD
CUSTOMERS SATISFACTION CERTIFICATES
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2001- Dr. Ghassan Ksayyer
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2006- Nuclear Medicine center, Damascus
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2007- Al Amal Hospital, Homs
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2009- Dr. Fayez Sandouk
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2009- Syrian Society Against Cancer, Aleppo
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2009- Ministry of Health - Al Bassel Heart Institute
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2022- Al Bairouni Hospital, TrueBeam Project
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2023- National Cancer Control Program, Halcyon Project
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2025- Al Bairouni Hospital, Appreciation Letter
Compliance
IMATEC is very aware of the international compliance standards. IMATEC respects all the guidelines that are communicated to us through our international partners.
Our personnel attended several trainings on this topic with both Varian and Philips.
IMATEC is aware of the sanctions on Syria and respects all the conditions that are stated on the export licenses that we receive for the goods imported from U.S.A and any other country that requires so.
IMATEC and the owner of IMATEC are vetted periodically for all its activities and get approvals in good faith.
Ethics and Values
- We deliver what we promise
- We believe that only ethical practice can do long lasting successful business
- No false statement is given to customers under any circumstances. Giving no statement is always better than giving a false one.
- Coherent team of employees, work with great team spirits towards customer satisfaction and company’s success.
- Practice and promote open and honest communication.
Quality Policy
For Sales:
- Integrity in its simple definition "we do what we say we are going to do". If we could not deliver for reasons beyond our control, we admit it, and compensate the customer accordingly.
- Customers are always charged strictly for the real services the job required.
For Service:
- We do respond to the customer calls in due time.
- Our service engineers are well trained and well-motivated.
- Due to the nature of our Hi-Tech equipment that we always serviced for more than 20 years, we know exactly what the job needs, stay on site till the problem is solved, or defective parts are identified.